Automobile CRM (Customer Relationship manager)-Service department | Thane

Automobile CRM (Customer Relationship manager)-Service department | Thane

Automobile CRM (Customer Relationship manager)-Service department | Thane

#hiring*

#job*- *Automobile CRM (Customer Relationship manager)-Service department*

#Location*-Thane.

#CTC*- 45000
on company payroll

*Experience*

• *Minimum 6-8+ year experience in Handling the customers* and look out for major complaints related to the model.
• Maintain the audits, invoices of spare parts, billing & settlement of claim
• Insurance.
• Monitoring Exit Interview instant feedback for delivered vehicles.
• Maintaining Post Service Feedback reports.
• Handling customer concerns in Post service feedback and provide necessary
• resolution to convert into positive feedback.
• Handling MB escalated customers and provides effective resolution to ensure
• customer satisfaction.
• Prepare root cause for escalations and discuss measures with the team to avoid
• escalations in future.
• Maintaining Courtesy cars custody and reports.
• Handling goodwill process, Preparation of Goodwill documents for MB India and
• follow-up for outstanding with MB India.
• Maintain Chauffeurs to provide Pickup and drop

#Share CV on WhatsApp* - *8237000088*

#Website*- jobjcslive.com

#Share CV E-mail I'd*
jobjourneyconsultancy@gmail.com

#Telegram job link*
https://t.me/jobjcsupdates

#Whatsapp job group*
https://chat.whatsapp.com/Jb73vDSnINR9UJbyvsMzuo

#YouTube Channel*
https://youtube.com/@JobJCS?si=rdKei3pPqRJY7OXJ

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